CREATE A CUSTOMER JOURNEY MAP or SERVICE BLUEPRINT | Available as Omnigraffle Stencil, Visio Stencil, EPS, SVG
Communicate the journey your customers are having today to align stakeholders on the issues facing your organization. Or, define your vision for what the customer experience should be using touchpoints with the product and the people involved in the service.
The template and stencils are the quickest way for you to create a customer journey map to engage your audience.
Communicate the journey your customers are having today to align stakeholders on the issues facing your organization. Or, define your vision for what the customer experience should be using touchpoints with the product and the people involved in the service.
The template and stencils are the quickest way for you to create a customer journey map to engage your audience.
Available as Omnigraffle Stencil, Visio Stencil, EPS, SVG
This real-world example service blueprint is also included.
User icons allow you to repreent multiple actories in the story.
Start with a template, then add the findings from your research.
Touchpoint callouts come in two sizes and multiple colors.
Fonts are already chosen and formatted for touchpoint decriptions.
Customize the callout with your own iconography by quickly aligning the icon to the callout shape.
Sharing the findings from customer research is critical in moving the team forward. You need a way to gain cross functional support on changes to the customer experience.
This stencil allows you to quickly create beautiful customer journey maps and service blueprints so you can focus on the future, rather than pushing pixels.
You can quickly create the structure of the canvas, then add touchpoints using a variety of colors. Enabling an efficient design process is the key principal of this stencil.
